Contact TFC
Get in touch with our team for orders, inquiries, and support
Official TFC Representative
Alice
Official RepSales Director
Alice handles all orders, wholesale enquiries, custom synthesis, OEM partnerships, bulk pricing, shipping updates, and after-sale support. For quick questions you can also reach our support agent Gemma Conway on Telegram or WhatsApp.
Security Notice: Our only official contacts are email (info@tfcpeptides.com, our main contact) and our support agent Gemma Conway on Telegram (@gemmaconway); WhatsApp is temporarily unavailable, please use email. Anyone else claiming to represent TFC is not affiliated with us.
Support Agent
Gemma Conway
Support AgentQuestions about the shop, your order, or our products? Message Gemma directly on Telegram or WhatsApp. Email remains our main contact channel.
Other Ways to Reach Us
info@tfcpeptides.com
Our main contact — response within 1-24 hours
Main ContactTelegram Support
@gemmaconway
Support agent Gemma Conway — tap to message
WhatsApp temporarily unavailable — please use emailBuyer Protection
100% Delivery Guarantee
Package seized or lost? We reship at no cost — no questions asked.
60-Day Refund Policy
Full refund, free replacement, or 110% store credit within 60 days.
Secure Payments
256-bit encrypted. Visa, MC, Apple Pay, Google Pay, Bank Transfer, Crypto.
Discreet Packaging
Plain, unmarked — no labels or branding visible.
Shipping Information
Tianjin, China
7-15 business days worldwide
$25 worldwide with tracking
$50 — fully tracked via USPS, Royal Mail, DHL, etc.
Our Services
OEM Service
Custom manufacturing for bulk orders
Janoshik Testing
Third-party analytical verification
Bulk Discounts
Volume pricing for institutions
Custom Synthesis
Bespoke compound formulation